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Safety and Health

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In reflecting on our recent Safety performance we can be proud of what we have achieved. At the same time, we know that one accident, one injury or health impact is one too many. Within this context we have decided it is time to take the next big step in Safety for our organisation – not just improve incrementally. To take that big step requires a broader change in our whole organisation than just our Safety systems. Put simply, we cannot treat Safety as an island within the organisation; it is part of our cultural and organisational fabric.

We believe that we must take a two pronged approach to achieve this major step; we need to combine a structured and system based approach with a people centred and humanistic approach. If you like, we need to combine the hard and the soft skills of the organisation. Yes we need ‘Safety management systems’ that document our processes and procedures, but this is inadequate on its own. We must also become masters at engaging the hearts and minds of our workforce – particularly the goldface worker – in the non-stop effort to understand and manage the complex array of risks to life that our business of mining inevitably faces.

The key method for engaging people is conversation. Conversation means a two way process of discovery and decision, not a one way process of showing and telling. It means moving our management away from “command and control” as its primary mode of operation, to a mode of listening and influencing. It means learning how to tap the intellect and experience of all of our workers no matter what level they are in the organisation.

Conversation will move our emphasis from hierarchy to thinking communities; it will shift the role of leaders from “command and control” to co-design; it will change our communication from one way pipelines to two way dialogues; it will make us use language to generate ideas and cultures not just to document procedures; and it will move us from viewing the smart manager as someone who has the answers, to viewing them as someone who engages in mindful conversations and asks the wise questions.

We will have to forge new ways of working together to make this happen. It will require a great effort from us all, and will also require some courage and willingness to unlearn old habits as much as learn new habits. But in my view this shift is critical to achieving the next step in systemic change in AngloGold Ashanti.

Mark Cutifani
Chief Executive Officer
AngloGold Ashanti

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